Our most important goal, above everything else, is customer satisfaction. We provide products and services that we feel will be of the most value to our customers — and we offer a variety of customer service programs to ensure your computer time is trouble-free and as convenient as possible. We’re always here to help if you need it —call one of our helpful customer service representatives if you have questions or comments.
General Information
Ask general questions, share comments, suggest ways we can improve our service: info@ncx.com
Technical Support
Get help setting up your computer and software to access the Internet and E-mail, report problems with access or connections: support@ncx.com
Billing
For questions or changes involving your account and charges: billing@ncx.com
Sales
Add, change or order services: sales@ncx.com
Web Site Administrator
Request design or update services for your Web site and/or report any problems you may have had using this site: webmaster@ncx.com
Telephone
To speak to a NCX representative directly, please call us during service hours:
- Toll-Free: 877-223-6095
-
Locally in the Lehigh Valley, PA:
484-350-4271.
- Press 1 for Sales
- Press 2 for Tech Support
- Press 3 for Customer Service/Billing
Fax
If you need to get a copy of something
to us you can Fax it to: 484-229-0089
Hours
Our service hours are:
- Monday–Friday, 9:00 a.m. – 9:00 p.m. (EST)
- Weekends 9:00 a.m.–5:30 p.m. (EST)
Location
Corporate Headquarters
National Communication Xchange, Inc.
4969 Hamilton Blvd.
Allentown, PA 18106