Phone System Administration - AltiAdmin™
AltiAdmin
Demo
The AltiWare administrator (AltiAdmin)
allows you to easily manage all switching, extension,
workgroup, and messaging functions using intuitive
windows that guide you through the configuration
steps for each feature. AltiAdmin communicates with
the AltiGen phone system via TCP/IP, allowing you
to remotely manage your phone system from virtually
anywhere.
AltiAdmin
allows you to configure:
- All Trunk and Extension Features
- Outbound and Inbound Call Routing
- Auto Attendants / IVR
- Call Center Workgroups & Agent Configurations
- Voice Messaging
- AltiGen VoIP Phone Configuration
- Database and Configuration backup / restore
functions
- Holiday / Business Schedules
Also available within AltiAdmin is system performance
reporting and monitoring capabilities.
AltiAdmin
displays real time information on:
- Extension Status
- Trunk Status
- Recent Calls
- IP Session Status
- Packets Sent / Received
- Bytes Sent / Received
- Packets Lost
- Average Jitter
- Codec in use
- Workgroup Information
Diagnostic tools are also available for troubleshooting
possible configuration problems when they are encountered
along with a comprehensive online help facility.
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