We welcome any suggestions, comments or questions you may have about our services and offer you a variety of ways to direct your message to us. Choose the one that’s most convenient for you...

E-Mail

General Information

Ask general questions, share comments, suggest ways we can improve our service: info@ncx.com

Technical Support

Get help setting up your computer and software to access the Internet and E-mail, report problems with access or connections: support@ncx.com

Billing

For questions or changes involving your account and charges: billing@ncx.com

Sales

Add, change or order services: sales@ncx.com

Telephone

To speak to a NCX representative directly, please call us during service hours:

• Toll-Free: 800 976-7313, 888 686-3863
• Locally in the Lehigh Valley, PA: 610-289-6500.
  • Press 1 for Sales
  • Press 2 for Tech Support
  • Press 3 for Customer Service/Billing

Fax

If you need to get a copy of something to us you can Fax it to: 610-289-6750

Service Hours

Our service hours are:

• Monday–Friday, 9:00 a.m. – 9:00 p.m.  (EST)
• Weekends  9:00 a.m.–5:30 p.m.   (EST)

Physical Locations

Corporate Headquarters
NCX, Inc.
7535 Windsor Drive
Suite A305
Allentown, PA 18195